FAQ

Q :About the price of the product

A: Due to the rise and fall of raw material prices, as well as factors such as the national power restriction policy, product prices will also fluctuate. Welcome to contact us to get the latest product price.

Q : Can you arrange shipment?

A: Of course, we have multiple warehouse locations as well as regular forwarders, and can get the best price from most shipping companies. Provide professional transportation services.

Q : How long will the delivery take?

A: Products that are in stock or only need simple processing, generally 5-15 days. If there is no stock, according to the required product quantity and the usual production time of this product, our professional sales staff will give you an approximate delivery time. According to past experience, in most cases, the delivery time will not exceed 45 days.

Q: What services do you provide?

A: 1. Provide samples, including conventional steel products and some customized steel structure products;
2. Support third-party product quality testing and provide various certificates
3. Provide pick-up and drop-off customer inspection service
4. Provide customized steel structure service
5. Provide simple steel processing, such as cutting, drilling, galvanizing, polishing and other services
6. Provide one-stop service, from product production to product transportation.
7. Provide 24 hours online service

Q: What is the minimum order quantity?

A: 5T

Q: Do you provide after-sales service?

A: Yes, our company is committed to reaching long-term and friendly cooperation with customers. If you encounter any problems, please feel free to contact us.

Q: How can I get your quotation as soon as possible?

A:  You can contact us through various contact channels on the website, such as: phone number, email, WhatsApp, WeChat, etc. We will reply within one day. When you contact us, you can provide us with the product specifications you need, such as size, quantity, material, drawings and other information. In this way, we will be able to provide you with the most accurate product quotation immediately.

Q: What carbon steel products do you have?

A: We have various materials and grades of carbon steel coils, carbon steel plates, carbon steel pipes, carbon steel rods, steel bars, steel structures, T-shaped steel, H-shaped steel, Z-shaped steel, channel steel, angle steel, steel strand, piling steel pipe, Welded steel, alloy steel, cold-rolled steel plate/coil, hot-rolled steel plate/coil, flat steel, carbon steel strip, carbon steel elbow, boiler steel pipe, drilled steel pipe, pattern plate, etc.

Q: What galvanized products do you have?

A: There are galvanized sheet, galvanized coil, galvanized pipe, galvanized steel structure, galvanized channel steel, color-coated galvanized coil, color-coated galvanized sheet, color-coated galvanized coil, galvanized Aluminum zinc coil, galvanized wire, tinplate, etc.

Q: What color coating products do you have?

A: Various PPGI/PPGL products can be provided according to customer requirements. In addition to various colorful ppgi/PPGL products, we also have various patterns, such as imitation marble slab patterns, flower and tree patterns, brick and tile patterns, camouflage patterns, wood grain patterns, etc.

Q: What aluminum products do you have?

A: 1000-8000 series aluminum products, aluminum foil, aluminum ingot, aluminum coil, aluminum tube, aluminum profile, aluminum plate, aluminum rod, aluminum wire, colored aluminum tube, colored aluminum wire, colored aluminum coil, aluminum disc, aluminum heat dissipation profile , Industrial aluminum profiles, building doors and windows, profiles, aluminum lunch boxes, aluminum pattern plates, etc. Customized production can be carried out according to customer needs.

Q: What stainless steel products do you have?

A: There are stainless steel coils, stainless steel tubes, stainless steel plates, stainless steel rods, stainless steel bars, martensitic stainless steel coils/plates/tubes/rods, stainless steel strips, austenitic stainless steel coils/plates/tubes/rods of various material grades, Ferritic steel, austenitic-ferritic (duplex) stainless steel, precipitation hardening stainless steel, stainless steel for pressure vessels, food grade stainless steel, antibacterial stainless steel, stainless steel flange, stainless steel profile, stainless steel wire, stainless steel mesh, stainless steel perforated plate , Stainless steel elbows, stainless steel tees, stainless steel strips, grinding tubes, stainless steel checkered plates, etc.

Q: What are the advantages of your company?

A: (1): Premium quality and reasonable price.
(2): Extensive after-sales service experience.
(3): Each process is inspected by the responsible QC to ensure the quality of each product.
(4): Professional packaging team to ensure the safety of each package.
(5): Trial order can be finished within one week.
(6): Samples are available upon your request.

Q: What kind of product packaging do you have?

A: Bundles, plastic bags, films, wooden pallets, etc., standard sea export packaging, or according to customer requirements, suitable for various transportation situations.